“We have a long-standing presence in Mexico that has been represented by both direct sales and representatives,” said Reid Coe, president, “With the number of customers in this market and the expertise of our service team, we felt this was the right time to dedicate staff specifically to serving this area.”
The new service office will be run by new hire Fernando Alvarado. With responsibilities of Field Service Engineer, he will work in tandem with Guy Spencer, COE’s local direct sales rep for Mexico. Formerly employed by a member of the COE Press Equipment dealer network, Alvarado has a deep familiarity with all COE equipment as well as the coil processing markets throughout the region.
Alvarado joins COE Press Equipment after having been a service engineer for nearly 20 years working in the metal forming and pipeline industries throughout Mexico. Prior to that he was maintenance supervisor in charge of all plant technicians at a leading manufacturer of structural and mechanical steel pipes. Alvarado has an Electronic and Communication Engineer degree from Facultad de Ingeniería Mecánica y Eléctrica, UANL.
“Our team has worked with Fernando for years,” added Coe, “We are excited to have him on staff and, given his familiarity of the region, we are looking forward to developing and enhancing our service network in Mexico.”
Service to COE Mexico customers is available 24 hours a day and seven days a week from this office. The new contact information is ServicioMX@cpec.com or +52 81 2085 4040.